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Ordering and
Return Information |
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Ordering |
Ordering on our website with a secure PayPal online transaction
is easy. Simply click the "Add to Cart" button on any page
to select that item. This will save the item to your
shopping cart. (You will have the opportunities before
"checking out" to add or to delete any items). Just follow
the prompts to the "Checkout" button when the order is complete
and you will be directed through a secured page on which to
enter your payment information.
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If
you are not comfortable ordering online, you may order by mail:
1- Just fill out the electronic Order Form
2- Press the "Submit" button to submit your form.
3- Mail your payment, payable to Stone and Sterling
Design, to |
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119 High Street
Leominster MA 01453 |
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(Payments should be in the form of
a bank check, cashier's check or money order) |
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Returns: |
Customer satisfaction is important
to us. If for some reason you wish to return an item for
refund or exchange, you may do so within 15 days of shipment
date. The item should be in its original condition and in
the original box. Send to the above address (ordering
info.) and please insure contents as we cannot be responsible
for damage or loss during transit. A credit will be issued
via your methods of payment (credit card credit or check) |
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Shipping and handling fees on
returns are non-refundable. |
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Silver care: |
It is always best to store sterling
silver pieces in a covered place where it will be lease exposed;
however tarnish may appear on sterling after months of use or
exposure. Sunshine Cloths are available for $5.00 each.
These are non-abrasive, pre-treated cloths that remove tarnish
and last for months with normal use. |
